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Personal Web Space FAQ's 1. How much Web space is available? Personal web hosting accounts are configured for 10 Megabytes of server space. 2. Can I purchase additional web space? Yes. RLC is offering additional web space at a slight cost. 3. How many personal web accounts can I have? 1 personal web hosting account is available for use with your Unlimited Internet service. 4. How do I sign up for personal web space? Go to our contacts page and contact our Technical Administrator. 5. What do I name my opening page? Your homepage or opening page must be named index.html in order for the site to be viewed. Most servers look for the index.html file as the default page to load when browsers call a URL. Example: If you were to type www.RLC.net in the location field, the browser will send a request to the server for www.rlc.net/index.html RLC has already created an index.html file for you. It is found in the /users/ directory. This is the default directory where all your html files and folders will be placed. If you've just setup your account and have not uploaded any file as of yet please browse to your homepage by typing http://home.rlc.net/users/yourusername where "yourusername" is the username you chose when you signed up for Web Hosting. If your username is jdoe just type http://home.rlc.net/users/jdoe You should see a page that says Your New Homepage. In order to change this page you must create an index.html file and upload it into your /users/jdoe directory. Uploading your index.html file will overwrite the existing index.html. After doing this browse to your homepage. You should now see the html page you've created. If you do not see your new page, try reloading the page. 6. What is a personal Account? A personal web account allows for a RLC customer to reserve space on our server hard drive. The space would be used for posting personal web pages not to consist of commercial material or business oriented language. 7. Commercial use? RLC has several plans for personal and comercial websites. 8. Does RLC support FrontPage? RLC provides FrontPage Extensions at no extra cost. 9. What HTML editors does RLC support? You may use any HTML editor to create your web pages. However uploading varies with each. Many of the HTML editors today come with a Publishing wizard such as Netscape and Microsoft FrontPage. 10. Can I run CGI scripts with my Personal Web account ? At this time RLC does not allow the use or uploading of CGI or ASP scripts for Personal Web accounts. 11. How do I upload to my Personal Web Account? See our tutorial on uploading via an HTML editor or a standard FTP client. 12. What FTP clients can I use? You may use any FTP client you wish. 13. Do I get a Telnet Shell account with the Personal Web account? At this time RLC is not offering a Telnet shell account with the Personal Web Hosting package. 14. Can I use Macromedia's Shockwave? Yes we support Shockwave and Flash. 15. How about Real Audio ? We do not support Real Audio, Liquid Audio, Windows Media, MP3 or other media files for Personal Web accounts. 16. Databases with FrontPage. Although FrontPage has Database Connectors, you cannot run a database on your FrontPage virtual server. Databases are very high-end and very expensive, we do not offer them as a service for Personal Web Space use. 17. Webcams Webcams are fully compatible with your web service through RLC. 18. Access Logs? We do not service access logs for the Personal Web Space accounts. If you would like to keep track of hits to your account, there are plenty of services available on the internet for this purpose. 19. Does RLC offer Static IP addressing? Static IP's are not available for Personal Web Space accounts. 20. Java Java Applets will work with your personal web account.

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